Executive summary
Select highlights from our global study
The results of Webfleet’s global research are in. Our extensive survey of 1,800 fleet decision makers across the world revealed exciting findings and illustrated some key trends regarding the present and future of mobility.
Before we dive into the full analysis, here’s your quick overview of some of our most notable findings.
The vast majority of fleet managers want more digitisation
Overall, 91% of fleet managers expect their investment in digital fleet solutions to increase in the next five years.
Just 1% expect a decrease in investment in digital fleet solutions. No respondents selected this option in over half of the countries we surveyed.
Cost and safety are the main goals; implementation and integration the big challenges
Over half (52%) of fleet managers cite reducing operational costs and improving efficiency as the most compelling reason for investing more in digital solutions, while 49% selected enhancing driver and vehicle safety as the top reason.
On the flipside, 47% say high costs of implementation and maintenance is the number one challenge when adding new solutions and 40% feel integrating with existing systems and processes is the biggest concern.
AI will change the game—and fleet managers are ready for it
32% of fleet managers believe artificial intelligence (AI) and machine learning (ML) is the technology that will have the biggest impact on fleet management in the next five years.
Optimising route planning and improving driver safety are the two most commonly cited ways fleet managers believe AI will change their working day, while only 21% of fleet managers express concerns about AI having a negative impact.
Commercial fleets will get more electrified
85% of fleet managers expect the number of electric and hybrid vehicles in their fleet to change in the coming five years.
Among those that expect their vehicle mix to evolve, there’s an expectation that the amount of EV and hybrid vehicles will go up from 37% currently to 63% of the fleet by 2029.